OVERVIEW

This website is operated by Eternal Hush. Throughout the site, the terms “we”, “us” and “our” refer to Eternal Hush.

Eternal Hush offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including additional terms and policies referenced herein.

These Terms apply to all users of the site including but not limited to:

- browsers

- customers

- merchants

- vendors

- contributors of content

If you do not agree with these Terms of Service, you may not access the website or use any services.

Any new features or tools added to the store will also be subject to these Terms of Service.

We reserve the right to update or change these Terms of Service at any time. Your continued use of the website following changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence.

You may not use our products for any illegal or unauthorized purpose.

You must not transmit any viruses, malware, or destructive code.

Violation of these Terms may result in immediate termination of your access to the Service.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You understand that your content (excluding payment information) may be transferred unencrypted and involve transmissions over various networks.

Credit card and payment information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the service without written permission from us.

SECTION 3 – ACCURACY OF INFORMATION

We are not responsible if information on this site is not accurate, complete, or current.

The material on this site is provided for general information only and should not be relied upon as the sole basis for decision-making.

We reserve the right to modify the contents of the site at any time without obligation to update information.

SECTION 4 – MODIFICATIONS TO SERVICES AND PRICES

Prices for our products are subject to change without notice.

We reserve the right to modify or discontinue any service or product without notice.

We are not liable for any modification, price change, suspension, or discontinuation of the service.

SECTION 5 – PRODUCTS OR SERVICES

Some products may be available exclusively online through our website.

Products may have limited quantities and are subject to return or exchange according to our Refund Policy.

We make every effort to display product colours and images accurately but cannot guarantee that your device display will reflect the exact colour.

We reserve the right to:

- limit product sales by region or customer

- limit quantities available

- discontinue products at any time

All product descriptions and prices may change without notice.

SECTION 6 – BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order.

We may limit quantities purchased per person, household, or order.

Orders that appear to be placed by resellers or distributors may be restricted.

You agree to provide accurate and complete billing and account information for all purchases.

For additional information regarding returns, please review our Refund Policy.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools that we do not monitor or control.

These tools are provided “as is” without warranties or guarantees.

Your use of such tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS

Our site may contain links to third-party websites.

We are not responsible for the content, accuracy, or policies of third-party websites.

Please review third-party policies before engaging in transactions with those sites.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, suggestions, or other materials to us, you agree that we may use them without restriction.

We are not obligated to:

- maintain comments in confidence

- provide compensation

- respond to comments

You agree not to submit unlawful, abusive, or misleading content.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy.

SECTION 11 – ERRORS AND INACCURACIES

Occasionally, there may be information on our website containing typographical errors or inaccuracies.

We reserve the right to:

- correct errors

- update information

- cancel orders if information is inaccurate

These changes may occur without prior notice.

SECTION 12 – PROHIBITED USES

You may not use the site or its content:

- for unlawful purposes

- to violate laws or regulations

- to infringe intellectual property rights

- to submit false information

- to distribute malicious software

- to collect personal data without consent

Violation of these rules may result in termination of access to the Service.

SECTION 13 – DISCLAIMER OF WARRANTIES

We do not guarantee that the service will be uninterrupted, secure, or error-free.

Your use of the website and services is at your own risk.

SECTION 14 – LIMITATION OF LIABILITY

Eternal Hush shall not be liable for any damages arising from your use of the website or services.

This includes direct, indirect, incidental, or consequential damages to the extent permitted by law.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Eternal Hush and its affiliates, partners, employees, and service providers from any claim or demand arising from your breach of these Terms.

SECTION 16 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain in full force.

SECTION 17 – TERMINATION

These Terms remain effective unless terminated by either you or us.

We may terminate access to the Service if you violate these Terms.

SECTION 18 – ENTIRE AGREEMENT

These Terms of Service constitute the entire agreement between you and Eternal Hush regarding your use of the Service.

SECTION 19 – GOVERNING LAW

These Terms of Service shall be governed by the laws of Western Australia, Australia.

SECTION 20 – CHANGES TO TERMS OF SERVICE

We reserve the right to update or modify these Terms of Service at any time.

Your continued use of the website after changes are posted constitutes acceptance of those changes.

SECTION 21 – CONTACT INFORMATION

Store Name: Eternal Hush

Location:
3 Jacaranda Drive, Wanneroo, Western Australia 6065, Australia

Email:
info@eternalhush.com

Customer Support Hours:
Monday – Friday: 9:00 AM – 5:00 PM (AWST)

We aim to respond to enquiries within 24 hours during business days.