Contact information
At Eternal Hush, we’re committed to providing clear communication, reliable support, and a smooth shopping experience from start to finish. Whether you have a question about a product, an existing order, shipping updates, or general enquiries, our team is here to help.
As an Australian-owned online lighting store, we focus on offering modern lighting solutions backed by responsive customer support and transparent service.
Customer Support
Support Email:
info@eternalhush.com
Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (AWST)
We aim to respond to all enquiries within 24 hours during business days. Messages sent over the weekend will be responded to on Monday.
Business Information
Business Name:
Eternal Hush
ABN:
20 675 515 987
Business Address:
3 Jacaranda Drive, Wanneroo, Western Australia 6065, Australia
Order & Product Assistance
Our support team can assist with:
- Product enquiries
- Order updates
- Shipping and tracking support
- Returns and refund enquiries
- General customer support
If you contact us regarding an order, please include your order number where possible so we can assist you faster.
Our Commitment
We value transparency, customer satisfaction, and providing a professional online shopping experience. Our goal is to ensure every customer feels confident and supported when shopping with Eternal Hush.
Please use the contact form below or email us directly and our team will be happy to assist you.
